Orders

1.Can I cancel my order after I've place it ?

Orders from the WIS store are shipped quickly. Please contact our customer service within 1-2 days of placing your order and we will do our best to accommodate your request to cancel your order.

2.Can I change or modify my order?

Orders from the WIS store are shipped quickly. Please contact our customer service within 1-2 days of placing your order and we will do our best to accommodate your request to modify your order.

3.How do I pay for the WIS order?

You can opt from a variety of payment options including credit/debit cards, wallets and so on to complete your payment.

4.Why I can't use my coupon?

In this case, you can check the following

1.Is your coupon/reward still valid?

2.Are you meeting the minimum spending requirements?

For example, if a coupon is only valid for items over USD100, but the total item value is only USD90, you can't use the coupon code.

5.Can I use multiple coupons?

The gift card can be combined with any other discount/event coupons when you place the order. However, discount/event coupons cannot be applied together in one order.